CRM Bônus a melhor plataforma de bonificação, pós venda e fidelização do mercado.

THE FIRST AND ONLY LOYALTY PROGRAM PERFORMANCE AGENCY IN THE WORLD

A complete solution for companies to activate and boost their loyalty program
results, increasing sales revenue by 10% to 20% over 90 days trial period.

CRM&BONUS GET STARTED

BONUS VOUCHER FOR
HR

SOME OF OUR CLIENTS

ABOUT US

WE ARE THE RETAILERS LARGEST STORE CREDIT/BONUS MANAGEMENT PLATFORM IN THE WORLD.

We created the company services and solutions to meet the requirements of our founder's fashion brand for women. The success was instantaneous. In April 2018, we decided to make our services available to other companies. Since then, we have been the largest agency specializing in Loyalty Programs and loyalty initiatives using Store Credits bonuses globally for physical retail stores and e-commerce.

+20mil

ltores

+1200

brands

+100Mi

rewarded people

KNOW MORE

WHAT WE DO?

A COMPLETE PORTFOLIO
OF CRM SOLUTIONS

Customer Loyalty

Club Members

Corporate Loyalty

Inﬂuencers

Reactivations

RFV - Birthdays

NPS

Last chance

Virtual Agenda

Gift Back

Customer Loyalty

Club Members

Corporate Loyalty

Inﬂuencers

Reactivations

RFV - Birthdays

NPS

Last chance

Virtual Agenda

Gift Back

OUR PRESENCE

OFFICES AROUND THE WORLD

TESTIMONIALS

WHO USES, APPROVES

We suggest the use of CRM&Bonus to all our franchisees. We can measure the engagement time of each store in real time and we believe that this helps in the profitability

Caito Maia, Chilli Beans’ founder

We implemented the CRM Bonus system in all Quebramar stores for 6 months, as one of Quebramar's shareholders has a chain of jewelry stores in Brazil and has been using the system for more than 2 years with very satisfactory returns.
We were able to maintain computerized contact with our customers by providing a cashback for them to return to any of our stores.
Today we have a 90% engagement, that is, for every 10 customers who buy, 9 receive the bonus to return to our stores.
We managed to have a financial return even in the pandemic period of 21% coming from the return of customers who had the redemption bonus. In other words, if we didn't have the CRM Bonus, our revenue would be 21% lower.
In terms of number of customers, 19% of customers who received the Bonus returned to one of our stores to redeem.
The CRM Bonus is fully integrated with our ERP which automates the entire process, without errors. When making the purchase, the customer receives an SMS with the value and expiration of his Bonus, and he receives a new SMS 3 days before the expiration of his Bonus.
With the arrival of the CRM Bonus in Portugal, I am sure that it will help the Retail Brands to maximize their sales and the continuous loyalty of their customers.

Felipe, CEO at Quebramar

We believe in the CRM&Bonus since the beginning. Today it is an important KPI for Vivara. We are convinced that this tool has helped us both in the registration of customer´s real phone numbers and in the return of the incremental revenue in all our stores.

Marina Kaufman, Partner and Marketing Director at Vivara

O CRM& Bonus has been a great partner of our business for many years. Connecting customer relationship, data and technology it has brought us effective solutions. This has reflected in the result obtained at the end of the chain. Among the strengths I would highlight its speed in implementing the business in a network of franchises and the flexibility to produce customized solutions.

Maurício Turquenitch, Chief Digital Officer at Arezzo

ARE YOU READY TO START?

FILL UP THIS FORM FOR A 90-DAYS TRIAL

Absolute sure that we can drive up your company revenue, we offer an exclusive 90-days trial. With zero investment, we can start working togehter to implement our services and solutions.

THE FIRST AND ONLY LOYALTY PROGRAM PERFORMANCE AGENCY IN THE WORLD

A complete solution for companies to activate and boost their loyalty program results, increasing sales revenue by 10% to 20% over 90 days trial period.